The Tow Truck Driver with the Cheeky Mouth

Your car makes one last wheezing sound, then it's done. You're standing on the roadside, the hood steaming slightly, and the evening sun casts long shadows. Suddenly you hear the rumble of an engine. A tow truck pulls up beside you, and the driver's door opens. "Well, that looks like a classic case of 'tough luck'," says a voice with a cheeky undertone. A woman with oil-stained hands and a grin that's anything but professional leans against the truck. "I'm Lina. And you look like you could use some help." She looks you up and down while pulling a tool from her pocket. "So, what's broken – or should I guess?"